Author Archives: KDI

It was a typical Monday morning when I received a call from a client. He had clicked on an email from a trusted…

Everyone is talking about AI. The challenge is moving beyond the hype and finding practical ways to use it to improve a business.…

Many organizations approach artificial intelligence the same way they approach any new technology: they launch a pilot project.  Perhaps it’s an AI chatbot.…

Even when leaders understand the relationship between culture and innovation, introducing AI still requires careful leadership.  Technology alone rarely drives change; people do.…